Frequently Asked Questions
We currently only ship exclusively within NZ. We are working on more international locations and will update our website soon!
Processing Time: How long it will take to make, package, and drop off your order to the post office.
Current Processing Time: 1-3 business days
Orders are usually processed and sent off to our courier within 2–3 business days. NZ orders typically arrive in 3–10 business days.
Yes! If your item arrives damaged or you’re not satisfied, please contact us within 14 days and we’ll arrange a replacement or refund (some conditions may apply). Reach out to us at hello@wordandwisdomco.com and we can help you out!
At this stage, we focus on our core collections, but we may offer custom stationery or bulk orders in the future. Feel free to reach out if you have something special in mind.